Table D-11. Trending: Average Percent Distribution of Patient Safety Grades by Interaction With Patients

2010 User Comparative Database Report

WITH direct interactionWITHOUT direct interaction
317 Hospitals Both Years276 Hospitals Both Years
90,036 Most Recent Respondents27,834 Most Recent Respondents
81,819 Previous Respondents24,445 Previous Respondents
Work Area/Unit Patient Safety GradeSurveyInteraction With Patients
WITH direct interactionWITHOUT direct interaction
AExcellentMost Recent26%30%
Previous23%27%
Change3%3%
BVery GoodMost Recent46%47%
Previous46%47%
Change0%0%
CAcceptableMost Recent22%20%
Previous24%22%
Change-2%-2%
DPoorMost Recent5%2%
Previous6%3%
Change-1%-1%
EFailingMost Recent1%1%
Previous1%1%
Change0%0%

Return to Appendix D

Current as of March 2010
Internet Citation: Table D-11. Trending: Average Percent Distribution of Patient Safety Grades by Interaction With Patients: 2010 User Comparative Database Report. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2010/tabd11.html