Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients

2010 User Comparative Database Report

WITH direct interactionWITHOUT direct interaction
317 Hospitals Both Years276 Hospitals Both Years
90,036 Most Recent Respondents27,834 Most Recent Respondents
81,819 Previous Respondents24,445 Previous Respondents

 

Patient Safety Culture CompositeSurveyInteraction With Patients
WITH direct interactionWITHOUT direct interaction
1. Teamwork Within UnitsMost Recent79%81%
Previous78%78%
Change13%
2. Supv/Mgr Expectations & Actions Promoting Patient SafetyMost Recent75%77%
Previous74%76%
Change1%1%
3. Management Support for Patient SafetyMost Recent71%77%
Previous68%74%
Change3%3%
4. Org Learning—Continuous ImprovementMost Recent72%73%
Previous70%70%
Change2%3%
5. Overall Perceptions of Patient SafetyMost Recent66%66%
Previous62%63%
Change4%3%
6. Feedback & Communication About ErrorMost Recent63%68%
Previous61%65%
Change2%3%
7. Communication OpennessMost Recent62%64%
Previous60%62%
Change2%2%
8. Frequency of Events ReportedMost Recent63%65%
Previous60%61%
Change3%4%
9. Teamwork Across UnitsMost Recent58%59%
Previous56%57%
Change2%2%
10. StaffingMost Recent57%53%
Previous54%49%
Change3%4%
11. Handoffs & TransitionsMost Recent46%38%
Previous46%38%
Change0%0%
12. Nonpunitive Response to ErrorMost Recent45%46%
Previous43%44%
Change2%2%

Return to Appendix D

Current as of March 2010
Internet Citation: Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients: 2010 User Comparative Database Report. March 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2010/tabd9.html