Table 7-8. Types of Patient Safety Actions Taken by the Trending Hospitals Between Previous and Most Recent Survey Administration

2011 User Comparative Database Report

Type of Action TakenTrending Hospitals*
NumberPercent
Improved fall prevention program25456%
Conducted root cause analysis23552%
Implemented SBAR (Situation-Background-Assessment-Recommendation) communication23351%
Improved compliance with Joint Commission National Patient Safety Goals22650%
Held education/patient safety fair for staff21647%
Made changes to policies/procedures21046%
Implemented patient safety walkarounds20244%
Purchased new hospital equipment18941%
Conducted chart audits18841%
Conducted training18741%
Improved error reporting system18440%
Implemented initiatives to address Nonpunitive Response to Error/"Just" Culture*12440%
Created rapid response teams*8327%
Conducted followup interviews/focus groups10924%
Implemented patient safety briefings10824%
Formed a committee10323%
Implemented "Ticket to Ride" communication tool to reduce handoff risk9421%
Implemented patient safety bulletin board/suggestion box/hotline8418%
Implemented TeamSTEPPS8018%
Took other action7817%
Participated in the Comprehensive Unit-based Safety Program (CUSP)*3612%
Developed action plans but have not implemented them yet409%
Implemented Crew Resource Management*145%

Note: Only 456 of the 512 trending hospitals provided information about patient safety actions they had taken.
* Actions with an asterisk were added to the list in 2010. These percentages were calculated among 308 of the 512 trending hospitals.

Return to Document

Page last reviewed April 2011
Internet Citation: Table 7-8. Types of Patient Safety Actions Taken by the Trending Hospitals Between Previous and Most Recent Survey Administration: 2011 User Comparative Database Report. April 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tab7-8.html