2011 User Comparative Database Report

Table B-1. Composite-Level Average Percent Positive Response by Work Area/Unit

Patient Safety Culture Composites Work Area/Unit
Anesthes- iology Emer- gency ICU (any type) Lab Medi- cine Obstet- rics Pediat- rics Phar- macy Psych/ Mental Hlth Radi- ology Rehabi- litation Surgery
141 Hosp 758 Hosp 654 Hosp 739 Hosp 791 Hosp 567 Hosp 318 Hosp 630 Hosp 349 Hosp 758 Hosp 670 Hosp 816 Hosp
2,592 Respon- dents 23,419 Respon- dents 30,407 Respon- dents 20,761 Respon- dents 48,835 Respon- dents 19,486 Respon- dents 14,862 Respon- dents 12,651 Respon- dents 12,097 Respon- dents 12,097 Respon- dents 16,044 Respon- dents 42,143 Respon- dents
1. Teamwork Within Units 81% 78% 84% 76% 76% 81% 82% 75% 78% 79% 86% 77%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety 76% 70% 73% 74% 73% 72% 75% 75% 74% 75% 81% 73%
3. Management Support for Patient Safety 67% 63% 64% 74% 67% 69% 71% 70% 69% 74% 78% 70%
4. Organizational Learning—Continuous Improvement 74% 66% 72% 71% 72% 72% 74% 75% 71% 71% 75% 74%
5. Overall Perceptions of Patient Safety 67% 55% 61% 70% 58% 64% 67% 64% 61% 74% 76% 66%
6. Feedback & Communication About Error 67% 56% 60% 63% 60% 62% 63% 66% 65% 64% 71% 63%
7. Frequency of Events Reported 56% 57% 59% 69% 61% 62% 63% 58% 65% 59% 64% 65%
8. Communication Openness 69% 58% 62% 60% 57% 62% 64% 64% 60% 62% 71% 62%
9. Teamwork Across Units 50% 48% 56% 54% 57% 57% 58% 53% 54% 56% 61% 54%
10. Staffing 57% 49% 59% 55% 52% 61% 62% 55% 55% 64% 63% 56%
11. Handoffs & Transitions 37% 48% 51% 37% 45% 55% 51% 30% 43% 42% 41% 42%
12. Nonpunitive Response to Error 44% 36% 40% 39% 40% 41% 44% 52% 46% 43% 58% 44%
Average Across Composites 62% 57% 62% 62% 60% 63% 65% 61% 62% 64% 69% 62%

Note: Hosp = Hospitals.

Return to Appendix B

Page last reviewed October 2014
Internet Citation: Table B-1. Composite-Level Average Percent Positive Response by Work Area/Unit. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabb1.html