2011 User Comparative Database Report

Table B-11. Average Percentage of Respondents Giving Their Work Area/Unit a Patient Safety Grade by Interaction with Patients

Work Area/Patient Safety Grade Interaction with Patients
With Direct Interaction Without Direct Interaction
1,021 Hospitals 957 Hospitals
340,637 Respondents 108,936 Respondents
A Excellent 28% 33%
B Very Good 46% 46%
C Acceptable 21% 18%
D Poor 4% 2%
E Failing 1% 0%

Note: Percentages may not add to 100 due to rounding.

Return to Appendix B

Page last reviewed October 2014
Internet Citation: Table B-11. Average Percentage of Respondents Giving Their Work Area/Unit a Patient Safety Grade by Interaction with Patients. Content last reviewed October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabb11.html