Table B-11. Average Percentage of Respondents Giving Their Work Area/Unit a Patient Safety Grade by Interaction with Patients

2011 User Comparative Database Report

Work Area/Patient Safety GradeInteraction with Patients
With Direct InteractionWithout Direct Interaction
1,021 Hospitals957 Hospitals
340,637 Respondents108,936 Respondents
AExcellent28%33%
BVery Good46%46%
CAcceptable21%18%
DPoor4%2%
EFailing1%0%

Note: Percentages may not add to 100 due to rounding.

Return to Appendix B

Page last reviewed April 2011
Internet Citation: Table B-11. Average Percentage of Respondents Giving Their Work Area/Unit a Patient Safety Grade by Interaction with Patients: 2011 User Comparative Database Report. April 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabb11.html