Table B-5. Item-Level Average Percent Positive Response by Staff Position

2011 User Database Report

Patient Safety Culture CompositesStaff Position
Admin/ MgmtAttending/ Physician/ Resident/ PA or NPDietitianPat. Care Asst/ Aide/ Care PartnerPharmacistRN/ LVN/ LPNTech (EKG, Lab, Radiol)Therapist (Respir, Phys, Occup, Speech)Unit Asst/ Clerk/ Secretary
882 Hospitals472 Hospitals186 Hospitals736 Hospitals471 Hospitals1,013 Hospitals861 Hospitals790 Hospitals831 Hospitals
36,031 Respon- dents24,384 Respon- dents1,877 Respon- dents23,551 Respon- dents7,732 Respon- dents158,462 Respon- dents47,037 Respon- dents21,230 Respon- dents29,028 Respon- dents
1. Teamwork Within Units89%82%81%73%76%80%76%84%78%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety86%71%76%73%74%74%73%78%76%
3. Management Support for Patient Safety85%70%76%72%67%67%72%73%75%
4. Organizational Learning—Continuous Improvement83%71%72%73%74%73%70%71%72%
5. Overall Perceptions of Patient Safety75%64%65%63%59%62%70%72%68%
6. Feedback & Communication About Error78%60%66%65%62%60%63%66%68%
7. Frequency of Events Reported70%54%57%66%52%63%63%57%67%
8. Communication Openness77%64%65%56%64%61%60%67%61%
9. Teamwork Across Units66%59%61%58%51%56%55%62%58%
10. Staffing64%54%54%50%54%59%57%61%54%
11. Handoffs & Transitions47%42%36%48%28%48%39%42%45%
12. Nonpunitive Response to Error62%40%44%35%53%44%40%51%39%
Average Across Composites74%61%63%61%60%62%62%65%63%

Return to Appendix B

Page last reviewed April 2011
Internet Citation: Table B-5. Item-Level Average Percent Positive Response by Staff Position: 2011 User Database Report. April 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabb5.html