Table D-1. Trending: Composite-Level Average Percent Positive Response by Work Area/Unit

2011 User Comparative Database Report

Patient Safety Culture CompositeDatabase YearWork Area/Unit
Anesthes- iologyEmer- gencyICU (any type)LabMed- icineObstet- ricsPediat- ricsPhar- macyPsych/ Mental HlthRadiol- ogyRehabili- tationSur- gery
# HospitalsBoth Years61348289324374244139254140328264343
# RespondentsMost Recent1,18411,92815,34010,09025,90210,2298,0916,0824,61311,7877,57519,085
Previous2,56510,54513,0418,99418,9708,5986,9765,2393,54510,7976,52616,851
1. Teamwork Within UnitMost Recent81%78%84%75%77%80%82%75%77%79%85%76%
Previous80%77%83%76%76%78%80%75%79%78%84%76%
Change1%1%1%-1%1%2%2%0%-2%1%1%0%
2. Supervisor/ Manager Expectations & Actions Promoting Patient SafetyMost Recent75%70%74%75%74%71%75%76%75%76%81%72%
Previous74%70%73%74%73%71%74%74%76%74%81%73%
Change1%0%1%1%1%0%1%2%-1%2%0%-1%
3. Mgmt Support for Patient SafetyMost Recent69%64%66%75%69%69%73%70%70%75%78%69%
Previous68%61%63%73%67%68%70%69%69%73%76%70%
Change1%3%3%2%2%1%3%1%1%2%2%-1%
4. Org Learning—Continuous ImprovementMost Recent73%67%75%73%74%72%74%76%71%73%76%74%
Previous72%65%71%70%71%72%72%74%72%71%74%74%
Change1%2%4%3%3%0%2%2%-1%2%2%0%
5. Overall Perceptions of Patient SafetyMost Recent66%56%62%70%59%64%68%63%61%74%76%66%
Previous63%54%58%69%57%62%67%63%62%72%74%65%
Change3%2%4%1%2%2%1%0%-1%2%2%1%
6. Feedback & Communication About ErrorMost Recent65%58%62%64%62%62%64%67%66%66%71%64%
Previous63%56%59%63%59%61%61%65%67%64%70%63%
Change2%2%3%1%3%1%3%2%-1%2%1%1%
7. Frequency of Events ReportedMost Recent55%58%61%70%63%62%64%60%66%61%66%66%
Previous54%56%59%67%61%63%65%57%63%58%63%64%
Change1%2%2%3%2%-1%-1%3%3%3%3%2%
8. Communication OpennessMost Recent68%58%63%61%58%61%65%64%61%63%70%61%
Previous65%58%61%60%58%60%62%65%63%62%69%62%
Change3%0%2%1%0%1%3%-1%-2%1%1%-1%
9. Teamwork Across UnitsMost Recent51%48%58%55%58%58%58%53%54%58%61%54%
Previous53%46%54%55%57%55%56%52%53%56%60%54%
Change-2%2%4%0%1%3%2%1%1%2%1%0%
10. StaffingMost Recent55%49%60%56%53%61%59%53%55%63%63%55%
Previous50%46%55%53%50%55%56%52%58%61%61%54%
Change5%3%5%3%3%6%3%1%-3%2%2%1%
11. Handoffs & TransitionsMost Recent39%49%52%38%46%56%51%31%43%45%41%41%
Previous40%47%49%37%45%50%47%30%41%42%39%41%
Change-1%2%3%1%1%6%4%1%2%3%2%0%
12. Nonpunitive Response to ErrorMost Recent45%37%41%40%42%41%46%52%47%45%59%43%
Previous43%35%39%39%41%42%40%51%48%44%57%42%
Change2%2%2%1%1%-1%6%1%-1%1%2%1%

Return to Appendix D

Page last reviewed April 2011
Internet Citation: Table D-1. Trending: Composite-Level Average Percent Positive Response by Work Area/Unit: 2011 User Comparative Database Report. April 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabd1.html