2011 User Comparative Database Report

Table D-1. Trending: Composite-Level Average Percent Positive Response by Work Area/Unit

Patient Safety Culture Composite Database Year Work Area/Unit
Anesthes- iology Emer- gency ICU (any type) Lab Med- icine Obstet- rics Pediat- rics Phar- macy Psych/ Mental Hlth Radiol- ogy Rehabili- tation Sur- gery
# Hospitals Both Years 61 348 289 324 374 244 139 254 140 328 264 343
# Respondents Most Recent 1,184 11,928 15,340 10,090 25,902 10,229 8,091 6,082 4,613 11,787 7,575 19,085
Previous 2,565 10,545 13,041 8,994 18,970 8,598 6,976 5,239 3,545 10,797 6,526 16,851
1. Teamwork Within Unit Most Recent 81% 78% 84% 75% 77% 80% 82% 75% 77% 79% 85% 76%
Previous 80% 77% 83% 76% 76% 78% 80% 75% 79% 78% 84% 76%
Change 1% 1% 1% -1% 1% 2% 2% 0% -2% 1% 1% 0%
2. Supervisor/ Manager Expectations & Actions Promoting Patient Safety Most Recent 75% 70% 74% 75% 74% 71% 75% 76% 75% 76% 81% 72%
Previous 74% 70% 73% 74% 73% 71% 74% 74% 76% 74% 81% 73%
Change 1% 0% 1% 1% 1% 0% 1% 2% -1% 2% 0% -1%
3. Mgmt Support for Patient Safety Most Recent 69% 64% 66% 75% 69% 69% 73% 70% 70% 75% 78% 69%
Previous 68% 61% 63% 73% 67% 68% 70% 69% 69% 73% 76% 70%
Change 1% 3% 3% 2% 2% 1% 3% 1% 1% 2% 2% -1%
4. Org Learning—Continuous Improvement Most Recent 73% 67% 75% 73% 74% 72% 74% 76% 71% 73% 76% 74%
Previous 72% 65% 71% 70% 71% 72% 72% 74% 72% 71% 74% 74%
Change 1% 2% 4% 3% 3% 0% 2% 2% -1% 2% 2% 0%
5. Overall Perceptions of Patient Safety Most Recent 66% 56% 62% 70% 59% 64% 68% 63% 61% 74% 76% 66%
Previous 63% 54% 58% 69% 57% 62% 67% 63% 62% 72% 74% 65%
Change 3% 2% 4% 1% 2% 2% 1% 0% -1% 2% 2% 1%
6. Feedback & Communication About Error Most Recent 65% 58% 62% 64% 62% 62% 64% 67% 66% 66% 71% 64%
Previous 63% 56% 59% 63% 59% 61% 61% 65% 67% 64% 70% 63%
Change 2% 2% 3% 1% 3% 1% 3% 2% -1% 2% 1% 1%
7. Frequency of Events Reported Most Recent 55% 58% 61% 70% 63% 62% 64% 60% 66% 61% 66% 66%
Previous 54% 56% 59% 67% 61% 63% 65% 57% 63% 58% 63% 64%
Change 1% 2% 2% 3% 2% -1% -1% 3% 3% 3% 3% 2%
8. Communication Openness Most Recent 68% 58% 63% 61% 58% 61% 65% 64% 61% 63% 70% 61%
Previous 65% 58% 61% 60% 58% 60% 62% 65% 63% 62% 69% 62%
Change 3% 0% 2% 1% 0% 1% 3% -1% -2% 1% 1% -1%
9. Teamwork Across Units Most Recent 51% 48% 58% 55% 58% 58% 58% 53% 54% 58% 61% 54%
Previous 53% 46% 54% 55% 57% 55% 56% 52% 53% 56% 60% 54%
Change -2% 2% 4% 0% 1% 3% 2% 1% 1% 2% 1% 0%
10. Staffing Most Recent 55% 49% 60% 56% 53% 61% 59% 53% 55% 63% 63% 55%
Previous 50% 46% 55% 53% 50% 55% 56% 52% 58% 61% 61% 54%
Change 5% 3% 5% 3% 3% 6% 3% 1% -3% 2% 2% 1%
11. Handoffs & Transitions Most Recent 39% 49% 52% 38% 46% 56% 51% 31% 43% 45% 41% 41%
Previous 40% 47% 49% 37% 45% 50% 47% 30% 41% 42% 39% 41%
Change -1% 2% 3% 1% 1% 6% 4% 1% 2% 3% 2% 0%
12. Nonpunitive Response to Error Most Recent 45% 37% 41% 40% 42% 41% 46% 52% 47% 45% 59% 43%
Previous 43% 35% 39% 39% 41% 42% 40% 51% 48% 44% 57% 42%
Change 2% 2% 2% 1% 1% -1% 6% 1% -1% 1% 2% 1%

Return to Appendix D

Page last reviewed October 2014
Internet Citation: Table D-1. Trending: Composite-Level Average Percent Positive Response by Work Area/Unit. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabd1.html