2011 User Comparative Database Report

Table D-5 Trending: Composite-Level Average Percent Positive Response by Staff Position

Patient Safety Culture Composite Database Year Staff Position
Admin/ Mgmt Attending Physician/ Resident/ PA or NP Dietitian Pat. Care Asst/Aide/ Care Partner Pharmacist RN/ LVN/ LPN Tech (EKG, Lab, Radiol) Therapist (Respir, Phys, Occup, Speech) Unit Asst/ Clerk/ Secretary
# Hospitals Both Years 405 178 66 312 172 502 385 326 377
# Respondents Most Recent 18,495 11,987 709 11,896 3,178 83,722 23,345 10,268 14,881
Previous 17,233 13,399 766 11,902 2,464 71,922 19,730 8,698 12,253
1. Teamwork Within Units Most Recent 89% 83% 81% 73% 78% 80% 77% 84% 78%
Previous 87% 79% 83% 71% 78% 79% 76% 84% 76%
Change 2% 4% -2% 2% 0% 1% 1% 0% 2%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety Most Recent 86% 73% 77% 74% 75% 74% 74% 78% 76%
Previous 84% 70% 79% 73% 75% 72% 73% 78% 75%
Change 2% 3% -2% 2% 3% 3% 1% 2% 2%
3. Management Support for Patient Safety Most Recent 86% 70% 76% 73% 68% 68% 73% 74% 76%
Previous 83% 69% 78% 71% 65% 65% 72% 72% 74%
Change 3% 1% -2% -2% 3% 3% 1% 2% 2%
4. Organizational Learning—Continuous Improvement Most Recent 84% 72% 73% 75% 75% 73% 72% 73% 72%
Previous 82% 69% 74% 71% 73% 71% 70% 71% 70%
Change 2% 3% -1% 4% 2% 2% 2% 2% 2%
5. Overall Perceptions of Patient Safety Most Recent 76% 64% 66% 64% 60% 62% 71% 72% 68%
Previous 76% 64% 66% 64% 60% 62% 71% 72% 68%
Change 3% 1% 0% 2% 4% 2% 2% 3% 2%
6. Feedback & Communication About Error Most Recent 79% 60% 64% 68% 65% 61% 64% 67% 69%
Previous 73% 63% 66% 62% 56% 60% 69% 69% 66%
Change 3% 2% -4% 3% 3% 2% 1% 1% 4%
7. Frequency of Events Reported Most Recent 71% 54% 56% 67% 53% 64% 64% 59% 69%
Previous 68% 54% 59% 65% 48% 59% 62% 57% 65%
Change 3% 0% -3% 2% 5% 2% 2% 2% 4%
8. Communication Openness Most Recent 77% 65% 62% 57% 65% 61% 60% 67% 61%
Previous 74% 61% 64% 57% 50% 55% 54% 60% 57%
Change 3% 4% -2% 1% 2% 2% 2% 2% 2%
9. Teamwork Across Units Most Recent 65% 53% 53% 50% 55% 59% 58% 62% 54%
Previous 64% 56% 64% 57% 50% 55% 54% 60% 57%
Change 4% 3% -2% 1% 2% 2% 2% 2% 2%
10. Staffing Most Recent 65% 53% 53% 50% 55% 59% 58% 62% 54%
Previous 62% 51% 50% 47% 53% 55% 56% 58% 52%
Change 3% 2% 3% 3% 2% 4% 2% 4% 2%
11. Handoffs & Transitions Most Recent 49% 44% 37% 49% 28% 49% 41% 42% 46%
Previous 46% 42% 39% 47% 26% 46% 39% 41% 44%
Change 3% 2% -2% 2% 2% 3% 2% 1% 2%
12. Nonpunitive Response to Error Most Recent 63% 41% 44% 36% 53% 45% 41% 51% 39%
Previous 60% 39% 50% 34% 51% 43% 40% 51% 39%
Change 3% % -6% 2% 2% 2% 1% 0% 0%

Return to Appendix D

Page last reviewed October 2014
Internet Citation: Table D-5 Trending: Composite-Level Average Percent Positive Response by Staff Position. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabd5.html