Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients

2011 User Comparative Database Report

Patient Safety Culture CompositesDatabase YearInteraction With Patients
WITH
direct interaction
WITHOUT
direct interaction
# HospitalsBoth Years504460
# RespondentsMost Recent179,32257,283
Previous159,48952,201
1. Teamwork Within UnitsMost Recent80%81%
Previous79%80%
Change1%1%
2. Supervisor/Manager Expectations & Actions Promoting Patient SafetyMost Recent75%77%
Previous74%76%
Change1%1%
3. Management Support for Patient SafetyMost Recent72%78%
Previous70%76%
Change2%2%
4. Organizational Learning—Continuous ImprovementMost Recent73%74%
Previous71%72%
Change2%2%
5. Overall Perceptions of Patient SafetyMost Recent67%68%
Previous64%65%
Change3%3%
6. Feedback & Communication About ErrorMost Recent64%69%
Previous62%67%
Change2%2%
7. Frequency of Events ReportedMost Recent64%66%
Previous62%63%
Change2%3%
8. Communication OpennessMost Recent62%64%
Previous61%64%
Change1%0%
9. Teamwork Across UnitsMost Recent59%60%
Previous57%58%
Change2%2%
10. StaffingMost Recent58%54%
Previous55%51%
Change3%3%
11. Handoffs & TransitionsMost Recent48%41%
Previous46%39%
Change2%2%
12. Nonpunitive Response to ErrorMost Recent45%46%
Previous43%45%
Change2%1%

Return to Appendix D

Current as of April 2011
Internet Citation: Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients: 2011 User Comparative Database Report. April 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2011/hosp11tabd9.html