Table B-9. Composite-Level Average Percent Positive Response by Interaction With Patients

Hospital Survey on Patient Safety Culture: 2012 User Comparative Database Report

Patient Safety Culture CompositesInteraction with Patients
With Direct InteractionWithout Direct Interaction
1,113
Hospitals
1,054
Hospitals
407,880
Respondents
130,006
Respondents
1. Teamwork Within Units80%81%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety75%77%
3. Org Learning—Continuous Improvement72%73%
4. Management Support for Patient Safety71%77%
5. Overall Perceptions of Patient Safety66%68%
6. Feedback & Communication About Error64%68%
7. Frequency of Events Reported63%65%
8. Communication Openness61%64%
9. Teamwork Across Units58%59%
10. Staffing58%54%
11. Handoffs & Transitions47%39%
12. Nonpunitive Response to Error44%46%
Average Across Composites63%64%

Return to Appendix B

Page last reviewed December 2012
Internet Citation: Table B-9. Composite-Level Average Percent Positive Response by Interaction With Patients: Hospital Survey on Patient Safety Culture: 2012 User Comparative Database Report. December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2012/hosp12tabb9.html