2012 User Comparative Database Report

Table D-1. Trending: Composite-Level Average Percent Positive Response by Work Area/Unit

Patient Safety Culture Composites Database
Year
Work Area/Unit
Anes-
thesi-
ology
Emer-
gency
ICU
(any
type)
Lab Med-
icine
Obstet-
rics
Pedia-
trics
Phar-
macy
Psych/
Mentl
Hlth
Radi-
ology
Reha-
bili-
tation
Surg-
ery
# Hospitals Both Years 75 446 392 415 476 315 176 345 180 434 353 455
# Respondents Most Recent 1,646 17,629 22,370 14,201 38,021 13,427 10,501 8,204 6,817 16,255 9,750 28,433
Previous 2,721 14,486 19,550 12,177 28,629 11,708 9,623 7,263 5,536 14,735 9,192 24,749
1. Teamwork Within Units Most Recent 80% 78% 84% 76% 78% 81% 83% 76% 79% 79% 87% 78%
Previous 80% 77% 84% 76% 76% 80% 82% 75% 79% 78% 85% 77%
Change 0% 1% 0% 0% 2% 1% 1% 1% 0% 1% 2% 1%
2. Supervisor/Manager Expectations &
Actions Promoting Patient Safety
Most Recent 76% 70% 73% 75% 74% 72% 75% 76% 76% 76% 82% 73%
Previous 76% 69% 73% 75% 73% 72% 75% 75% 76% 75% 81% 73%
Change 0% 1% 0% 0% 1% 0% 0% 1% 0% 1% 1% 0%
3. Org Learning—Continuous Improvement Most Recent 74% 68% 73% 72% 73% 72% 75% 76% 73% 73% 78% 74%
Previous 73% 66% 73% 72% 73% 73% 74% 75% 72% 71% 74% 74%
Change 1% 2% 0% 0% 0% -1% 1% 1% 1% 2% 4% 0%
4. Management Support for Patient Safety Most Recent 68% 64% 65% 74% 69% 70% 72% 71% 71% 75% 79% 70%
Previous 68% 62% 65% 75% 68% 69% 72% 70% 69% 74% 77% 69%
Change 0% 2% 0% -1% 1% 1% 0% 1% 2% 1% 2% 1%
5. Overall Perceptions of Patient Safety Most Recent 66% 57% 61% 70% 60% 64% 69% 64% 62% 75% 78% 66%
Previous 65% 55% 60% 70% 59% 63% 69% 64% 62% 73% 75% 66%
Change 1% 2% 1% 0% 1% 1% 0% 0% 0% 2% 3% 0%
6. Feedback & Communication About Error Most Recent 66% 58% 61% 64% 62% 63% 64% 68% 67% 65% 73% 65%
Previous 65% 57% 60% 63% 61% 62% 62% 65% 67% 65% 70% 64%
Change 1% 1% 1% 1% 1% 1% 2% 3% 0% 0% 3% 1%
7. Frequency of Events Reported Most Recent 56 58% 60% 70% 64% 63% 65% 60% 67% 61% 67% 66%
Previous 57% 57% 60% 69% 62% 64% 66% 57% 64% 59% 63% 64%
Change -1% 1% 0% 1% 2% -1% -1% 3% 3% 2% 4% 2%
8. Communication Openness Most Recent 66% 58% 61% 60% 58% 61% 65% 65% 62% 62% 72% 61%
Previous 66% 58% 62% 60% 58% 61% 62% 64% 63% 63% 69% 61%
Change 0% 0% -1% 0% 0% 0% 3% 1% -1% -1% 3% 0%
9. Teamwork Across Units Most Recent 52% 49% 58% 55% 58% 58% 59% 54% 56% 57% 63% 55%
Previous 53% 74% 56% 55% 57% 56% 58% 54% 55% 56% 60% 54%
Change -1% 2% 2% 0% 1% 2% 1% 0% 1% 1% 3% 1%
10. Staffing Most Recent 56% 50% 58% 56% 53% 62% 61% 54% 56% 64% 64% 56%
Previous 54% 48% 58% 55% 52% 58% 60% 54% 58% 63% 62% 55%
Change 2% 2% 0% 1% 1% 4% 1% 0% -2% 1% 2% 1%
11. Handoffs & Transitions Most Recent 39% 49% 52% 37% 46% 57% 52% 31% 43% 45% 42% 43%
Previous 40% 48% 51% 37% 45% 52% 50% 31% 43% 42% 40% 41%
Change -1% 1% 1% 0% 1% 5% 2% 0% 0% 3% 2% 2%
12. Nonpunitive Response to Error Most Recent 44% 38% 40% 39% 41% 41% 47% 50% 47% 43% 61% 43%
Previous 44% 35% 39% 39% 41% 42% 43% 51% 47% 43% 57% 43%
Change 0% 3% 1% 0% 0% -1% 4% -1% 0% 0% 4% 0%

Return to Appendix D

Page last reviewed December 2012
Internet Citation: Table D-1. Trending: Composite-Level Average Percent Positive Response by Work Area/Unit. December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2012/hosp12tabd1.html