2012 User Comparative Database Report

Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients

Patient Safety Culture Composites Database
Year
Interaction With Patients
WITH
direct interaction
WITHOUT
direct interaction
# Hospitals Both Years 641 600
# Respondents Most Recent 247,970 80,019
Previous 219,148 71,777
1. Teamwork Within Units Most Recent 80% 81%
Previous 79% 80%
Change 1% 1%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety Most Recent 75% 77%
Previous 75% 77%
Change 0% 0%
3. Org Learning—Continuous Improvement Most Recent 73% 74%
Previous 72% 73%
Change 1% 1%
4. Management Support for Patient Safety Most Recent 72% 78%
Previous 71% 77%
Change 1% 1%
5. Overall Perceptions of Patient Safety Most Recent 66% 68%
Previous 65% 67%
Change 1% 1%
6. Feedback & Communication About Error Most Recent 64% 69%
Previous 63% 68%
Change 1% 1%
7. Frequency of Events Reported Most Recent 64% 66%
Previous 63% 65%
Change 1% 1%
8. Communication Openness Most Recent 62% 64%
Previous 61% 64%
Change 1% 0%
9. Teamwork Across Units Most Recent 59% 60%
Previous 58% 59%
Change 1% 1%
10. Staffing Most Recent 58% 54%
Previous 57% 53%
Change 1% 1%
11. Handoffs & Transitions Most Recent 47% 40%
Previous 46% 39%
Change 1% 1%
12. Nonpunitive Response to Error Most Recent 44% 47%
Previous 43% 46%
Change 1% 1%

Return to Appendix D

Page last reviewed December 2012
Internet Citation: Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients. December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2012/hosp12tabd9.html