2014 User Comparative Database Report


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Langley C, Nolan K, Nolan T, et al. The improvement guide: a practical approach to improving organizational performance. San Francisco: Jossey-Bass; 1996.

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Internet Citation: References. March 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2014/hosp14refs.html