Hospital Survey on Patient Safety Culture: 2014 User Comparative Database Report

Table 1-1. Patient Safety Culture Composites and Definitions

Patient Safety Culture Composite Definition: The extent to which...
1. Communication openness Staff freely speak up if they see something that may negatively affect a patient and feel free to question those with more authority
2. Feedback and communication about error Staff are informed about errors that happen, given feedback about changes implemented, and discuss ways to prevent errors
3. Frequency of events reported Mistakes of the following types are reported: (1) mistakes caught and corrected before affecting the patient, (2) mistakes with no potential to harm the patient, and (3) mistakes that could harm the patient but do not
4. Handoffs and transitions Important patient care information is transferred across hospital units and during shift changes
5. Management support for patient safety Hospital management provides a work climate that promotes patient safety and shows that patient safety is a top priority
6. Nonpunitive response to error Staff feel that their mistakes and event reports are not held against them and that mistakes are not kept in their personnel file

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Current as of March 2014
Internet Citation: Hospital Survey on Patient Safety Culture: 2014 User Comparative Database Report: Table 1-1. Patient Safety Culture Composites and Definitions. March 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2014/hosp14table1-1.html