Hospital Survey on Patient Safety Culture: 2014 User Comparative Database Report

Table B-9. Composite-Level Average Percent Positive Response by Interaction With Patients—2014 Database Hospitals

Patient
Safety
Culture
Composites
Interaction with Patients
With Direct Interaction Without Direct Interaction
# Hospitals 646 609
# Respondents 290,215 92,658
1. Teamwork Within Units 81% 82%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety 76% 78%
3. Org Learning—Continuous Improvement 73% 74%
4. Management Support for Patient Safety 71% 77%
5. Feedback & Communication About Error 66% 70%
6. Overall Perceptions of Patient Safety 66% 68%
7. Frequency of Events Reported 65% 68%
8. Communication Openness 62% 65%
9. Teamwork Across Units 61% 62%
10. Staffing 56% 54%
11. Handoffs & Transitions 49% 42%
12. Nonpunitive Response to Error 44% 47%
Average Across Composites 64% 66%

Return to Appendix B

Page last reviewed March 2014
Internet Citation: Hospital Survey on Patient Safety Culture: 2014 User Comparative Database Report: Table B-9. Composite-Level Average Percent Positive Response by Interaction With Patients—2014 Database Hospitals. March 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2014/hosp14tableb-9.html