Hospital Survey on Patient Safety Culture: 2014 User Comparative Database Report

Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients—2014 Database Hospitals

Patient Safety Culture Composites Database Year Interaction With Patients
With
Direct Interaction
Without
Direct Interaction
# Hospitals Both Years 351 328
# Respondents Most Recent 181,238 55,372
Previous 154,950 49,989
1. Teamwork Within Units Most Recent 82% 83%
Previous 81% 82%
Change 1% 1%
2. Supervisor/Manager Expectations & Actions Promoting Patient Safety Most Recent 76% 78%
Previous 75% 78%
Change 1% 0%
3. Org Learning—Continuous Improvement Most Recent 74% 74%
Previous 73% 74%
Change 1% 0%
4. Management Support for Patient Safety Most Recent 72% 78%
Previous 72% 78%
Change 0% 0%
5. Feedback & Communication About Error Most Recent 67% 71%
Previous 65% 69%
Change 2% 2%
6. Overall Perceptions of Patient Safety Most Recent 67% 69%
Previous 66% 69%
Change 1% 0%
7. Frequency of Events Reported Most Recent 66% 69%
Previous 64% 66%
Change 2% 3%
8. Communication Openness Most Recent 62% 66%
Previous 61% 64%
Change 1% 2%
9. Teamwork Across Units Most Recent 61% 63%
Previous 60% 61%
Change 1% 2%
10. Staffing Most Recent 57% 55%
Previous 58% 55%
Change -1% 0%
11. Handoffs & Transitions Most Recent 49% 43%
Previous 48% 41%
Change 1% 2%
12. Nonpunitive Response to Error Most Recent 45% 48%
Previous 43% 46%
Change 2% 2%

Return to Appendix D

Page last reviewed March 2014
Internet Citation: Hospital Survey on Patient Safety Culture: 2014 User Comparative Database Report: Table D-9. Trending: Composite-Level Average Percent Positive Response by Interaction With Patients—2014 Database Hospitals. March 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/2014/hosp14tabled-9.html