Improving Patient Safety in Hospitals
A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture
This document contains references to Web sites that provide practical resources hospitals can use to implement changes to improve patient safety culture and patient safety. This resource list is not exhaustive but is provided to give initial guidance to hospitals looking for information about patient safety initiatives. This document will be updated periodically.
How To Use This Resource List
General resources are listed first, in alphabetical order, followed by resources organized by the dimensions assessed in the Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture (HSOPS, available at http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/index.html).
Resources by Dimension
Dimension 1. Teamwork Within Units
Dimension 2. Supervisor/Manager Expectations and Actions Promoting Patient Safety
Dimension 3. Management Support for Patient Safety
Dimension 4. Organizational Learning—Continuous Improvement
Dimension 5. Overall Perceptions of Patient Safety
Dimension 6. Feedback and Communication About Error
Dimension 7. Communication Openness
Dimension 8. Frequency of Events Reported
Dimension 9. Teamwork Across Units
Dimension 10. Staffing
Dimension 11. Handoffs and Transitions
Dimension 12. Nonpunitive Response to Error
Alphabetical Index of Resources
Note: The resources included in this document do not constitute an endorsement by the U.S. Department of Health and Human Services (HHS), the AHRQ, or any of their employees. HHS does not attest to the accuracy of information provided by linked sites.
Suggestions for tools you would like added to the list, questions about the survey, or requests for assistance can be addressed to: SafetyCultureSurveys@ahrq.hhs.gov.
Prepared by Westat under contract number HHSA 290200710024C to the Agency for Healthcare Research and Quality.