Improving Patient Safety in Hospitals

A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture

This document contains references to Web sites that provide practical resources hospitals can use to implement changes to improve patient safety culture and patient safety. This resource list is not exhaustive but is provided to give initial guidance to hospitals looking for information about patient safety initiatives. This document will be updated periodically.

How To Use This Resource List

General resources are listed first, in alphabetical order, followed by resources organized by the dimensions assessed in the Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture (HSOPS, available at

For easy access to the resources, keep the file open rather than printing it in hard copy because the Web site URLs are hyperlinked and cross-referenced resources are bookmarked within the document. 


General Resources
Resources by Dimension
   Dimension 1. Teamwork Within Units
   Dimension 2. Supervisor/Manager Expectations and Actions Promoting Patient Safety
   Dimension 3. Management Support for Patient Safety
   Dimension 4. Organizational Learning—Continuous Improvement
   Dimension 5. Overall Perceptions of Patient Safety
   Dimension 6. Feedback and Communication About Error
   Dimension 7. Communication Openness
   Dimension 8. Frequency of Events Reported
   Dimension 9. Teamwork Across Units
   Dimension 10. Staffing
   Dimension 11. Handoffs and Transitions
   Dimension 12. Nonpunitive Response to Error
Alphabetical Index of Resources

Note: The resources included in this document do not constitute an endorsement by the U.S. Department of Health and Human Services (HHS), the AHRQ, or any of their employees. HHS does not attest to the accuracy of information provided by linked sites.

Suggestions for tools you would like added to the list, questions about the survey, or requests for assistance can be addressed to:

Prepared by Westat under contract number HHSA 290200710024C to the Agency for Healthcare Research and Quality.

Current as of August 2010
Internet Citation: Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture. August 2010. Agency for Healthcare Research and Quality, Rockville, MD.