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Chart 1. Composite-Level Comparative Results From 470 Medical Offices (Text Description)

2010 Preliminary Comparative Results

Patient Safety Culture CompositesPercent Positive Response
1. Teamwork82%
2. Patient Care Tracking/Follow-up77%
3. Organizational Learning74%
4. Overall Perceptions of Patient Safety and Quality74%
5. Staff Training72%
6. Owner/Managing Partner/Leadership Support for Patient Safety67%
7. Communication About Error67%
8. Communication Openness65%
9. Patient Safety and Quality Issues60%
10. Office Processes and Standardization59%
11. Information Exchange With Other Settings54%
12. Work Pressure and Pace46%

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Current as of November 2010
Internet Citation: Chart 1. Composite-Level Comparative Results From 470 Medical Offices (Text Description): 2010 Preliminary Comparative Results. November 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2010/mo10ch1txt.html