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Chart 3. Comparative Results for Overall Ratings on Quality From 470 Medical Offices (Text Description)

2010 Preliminary Comparative Results

ItemSurvey Items by Patient Safety Culture AreaExcel- lentVery GoodGoodFairPoor
Overall, how would you rate your medical office on each of the following areas of health care quality?
G1a.Patient Centered
Is responsive to individual patient preferences, needs, and values.
25%42%27%5%1%
G1b.Effective
Is based on scientific knowledge.
25%46%25%4%0%
G1c.Timely
Minimizes waits and potentially harmful delays.
15%35%32%15%4%
G1d.Efficient
Ensures cost-effective care (avoids waste, overuse, and misuse of services).
16%39%33%10%2%
G1e.Equitable
Provides the same quality of care to all individuals regardless of gender, race, ethnicity, socioeconomic status, language, etc.
52%31%14%3%1%

Note: Some percentages add to more than 100 due to rounding.

Current as of November 2010
Internet Citation: Chart 3. Comparative Results for Overall Ratings on Quality From 470 Medical Offices (Text Description): 2010 Preliminary Comparative Results. November 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2010/mo10ch3txt.html