Table 17. Overall Rating on Quality Minimum, Maximum, and Percentile Results

2010 Preliminary Comparative Results

Survey Items by CompositeAverage % Positive% Positive Response
Min25th %ileMedian/50th %ile75th %ileMax
G1a. Patient Centered
Is responsive to individual patient preferences, needs, and values.
Excellent25%0%13%22%33%100%
Very Good42%0%33%42%50%89%
Good27%0%17%27%38%71%
Fair5%0%0%2%8%38%
Poor1%0%0%0%0%13%
G1b. Effective
Is based on scientific knowledge.
Excellent25%0%13%22%33%100%
Very Good46%0%36%45%55%100%
Good25%0%14%25%35%86%
Fair4%0%0%0%6%29%
Poor0%0%0%0%0%29%
G1c. Timely
Minimizes waits and potentially harmful delays.
Excellent15%0%5%11%20%86%
Very Good35%0%22%33%44%83%
Good32%0%22%33%41%75%
Fair15%0%5%13%22%75%
Poor4%0%0%0%6%80%
G1d. Efficient
Ensures cost-effective care (avoids waste, overuse, and misuse of services).
Excellent16%0%6%14%22%100%
Very Good39%0%27%38%50%100%
Good33%0%23%33%43%83%
Fair10%0%0%9%15%38%
Poor2%0%0%0%3%32%
G1e. Equitable
Provides the same quality of care to all individuals regardless of gender, race, ethnicity, socioeconomic status, language, etc.
Excellent52%0%39%50%63%100%
Very Good31%0%21%31%40%80%
Good14%0%5%13%20%50%
Fair3%0%0%0%6%33%
Poor1%0%0%0%0%20%

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Current as of November 2010
Internet Citation: Table 17. Overall Rating on Quality Minimum, Maximum, and Percentile Results: 2010 Preliminary Comparative Results. November 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2010/moreslttab17.html