Table 19. Composite-Level Results by Staff Position

2010 Preliminary Comparative Results

Patient Safety Culture CompositesStaff Position
Physician (M.D. or D.O.)PA, NP, CNS, N, Midwife, APNMgmtAdmin or Clerical StaffRN/
LVN/ LPN
Other Clinical Staff or Clinical Support Staff
# Medical Offices1271224222125157
# Respondents1,251611592,2651,1321,557
1.Teamwork87%82%87%75%79%78%
2.Patient Care Tracking/Followup62%78%72%80%74%80%
3.Organizational Learning75%54%85%70%69%72%
4.Overall Perceptions of Patient Safety and Quality70%57%77%67%70%70%
5.Staff Training77%66%77%63%67%65%
6.Owner/Managing Partner/
Leadership Support for Patient Safety
66%61%68%65%61%64%
7.Communication About Error71%60%67%57%62%61%
8.Communication Openness76%68%64%53%54%55%
9.Patient Safety and Quality Issues54%55%55%58%58%60%
10.Office Processes and Standardization54%49%58%55%53%57%
11.Information Exchange With Other Settings43%36%36%53%56%58%
12.Work Pressure and Pace45%38%40%40%33%41%

Note: Respondents who selected "Other" and missing are not shown; results are not calculated when a staff position has fewer than five respondents or an item in the composite has fewer than three respondents.

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Current as of November 2010
Internet Citation: Table 19. Composite-Level Results by Staff Position: 2010 Preliminary Comparative Results. November 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2010/moreslttab19.html