Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use

Slide 12. Did you feel that the survey items addressed all areas of patient safety?

(point of contact)

  • Yes—86 percent (n=126); No—4 percent (n=6); Missing—10 percent (n=14)
  • If no, what additional questions would you include?
    • "Medication error questions too nonspecific and brief to be helpful with informing operational improvement."
    • "More specifics on coordination of care for patients."
    • "Related to how the culture impacts clinical outcomes."
    • "Rating the office on outside access to clinic: e.g., access to parking/issue with drive up access for handicapped patients, proper lighting to sidewalks, if the clinics have extended hours."




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Page last reviewed May 2011
Page originally created September 2012
Internet Citation: Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use. Content last reviewed May 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2011/fagnantacall/fagnantacallsl12.html