Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use

Slide 15. Overall, has your office benefited from participating in the survey?

(point of contact)

  • Yes—68 percent (n=99); No—17 percent (n=25); Missing—15 percent (n=22)
  • "Obtaining internal data in a 'safe environment' was very beneficial, and allowed for honest answers" (clinician).
  • "Interesting to note areas of concern from staff perspective" (clinician).
  • "Has opened the dialogue on many issues" (clinician).
  • "Doubt that we will discuss the report. Office manager/physician did not seem interested in exploring the report" (office staff Point of Contact).
  • "It is a great tool to reinforce the need for patient safety in the practice. I have broken up the survey and discussed sections at staff meetings" (clinician).

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Current as of May 2011
Internet Citation: Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use: Slide 15. Overall, has your office benefited from participating in the survey?. May 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2011/fagnantacall/fagnantacallsl15.html