Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use

Slide 16. What feedback have you heard from the medical offices in response to their individual SOPS reports? (PBRN)

  • One office manager considered it too lengthy and complex.
  • Many think their results are interesting and like the fact that the data were analyzed and presented to them at the end of the study.
  • I got the feeling that most clinics didn't share the results with their staff. We have offered via E-mail several times to review reports with clinics and no clinics have responded to this offer.
  • The most common questions were about how to do the survey again.
  • There was some confusion in how to understand the negatively worded questions.

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Page last reviewed May 2011
Internet Citation: Practice Reflections & Perceptions of MOSOPS-Process, Value, and Potential Use: Slide 16. What feedback have you heard from the medical offices in response to their individual SOPS reports? (PBRN). May 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2011/fagnantacall/fagnantacallsl16.html