Development of the AHRQ Medical Office Survey on Patient Safety Culture

Slide 12. Pilot Test Survey Administration

  • Administered to all providers and staff.
  • 71 percent used paper surveys; 29 percent used Web surveys:
    • One health system had experience with Web-based employee surveys.
    • Recommend paper survey administration for high response rate (unless office has previous positive experience with Web surveys).

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Current as of May 2011
Internet Citation: Development of the AHRQ Medical Office Survey on Patient Safety Culture: Slide 12. Pilot Test Survey Administration. May 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2011/hicknertacall/hicknertacallsl12.html