Development of the AHRQ Medical Office Survey on Patient Safety Culture

Slide 7. Medical Office SOPS Dimensions

  • Different from the hospital survey—dimensions specific to medical offices:
    1. Patient safety and quality issues:
      • Access to care.
      • Charts/medical records.
      • Medical equipment.
      • Medication.
      • Diagnostics and Tests.
    2. Information exchange with other settings.
    3. Office processes and standardization.
    4. Work pressure and pace.
    5. Patient care tracking/followup.
    6. Staff training.

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Current as of May 2011
Internet Citation: Development of the AHRQ Medical Office Survey on Patient Safety Culture: Slide 7. Medical Office SOPS Dimensions. May 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2011/hicknertacall/hicknertacallsl7.html