Executive Summary

Medical Office Survey on Patient Safety Culture

Comparative results are provided for the items and patient safety culture dimensions on the AHRQ Medical Office Survey on Patient Safety Culture to allow medical offices to compare their survey results against the results from 934 medical offices and 23,679 staff respondents.

Select to download print version (Part 1, PDF File, 2.96 MB; Part 2, PDF File, 1.72 MB).

Prepared for:

U.S. Department of Health and Human Services

Agency for Healthcare Research and Quality

540 Gaither Road

Rockville, MD 20850

http://www.ahrq.gov

Managed and prepared by:

Westat, Rockville, MD

Contract No. HHSA 290200711037

Joann Sorra, PhD

Theresa Famolaro, MPS.

Naomi Dyer, PhD

Scott Smith, PhD

Helen Liu

Matt Ragan

Contents

Executive Summary

Purpose and Use of This Report

Chapter 1. Introduction

   Survey Development and Content

   2012 Comparative Database Report

   Data Limitations

Chapter 2. Survey Administration Statistics

Chapter 3. Characteristics of Participating Medical Offices

   Number of Providers

   Single vs. Multispecialty

   Specialty

   Implementation of Electronic Tools

   Ownership

   Region

   Number of Locations

Chapter 4. Characteristics of Respondents

   Staff Position

   Characteristics of Respondents

Chapter 5. Overall Results

   Composite and Item-Level Charts

   Overall Ratings

   Additional Correlational Analyses

Chapter 6. Comparing Your Results

   Description of Comparative Statistic

   Composite and Item-Level Comparative Tables

   Appendixes A and B: Overall Results by Medical Office and Respondent Characteristics

Chapter 7. What's Next? Action Planning for Improvement

References

Notes: Description of Data Cleaning and Calculations



Appendixes

Appendix A: Overall Results by Medical Office Characteristics

Appendix B: Overall Results by Respondent Characteristics

 

Tables

Table 1-1. Patient Safety Culture Composites and Definitions

Table 1-2. Distribution of AHRQ Database Medical Offices (2012) Compared With U.S. Economic Census (2007) and NAMCS (2005-2006) Data by Region

Table 2-1. Overall Statistics for 934 Participating Medical Offices

Table 2-2. Survey Administration Statistics by Survey Mode

Table 2-3. Average Medical Office Response Rate by Mode

Table 3-1. Distribution of Medical Offices by Number of Providers

Table 3-2. Distribution of Medical Offices by Single vs. Multispecialty

Table 3-3. Number of Medical Offices by Specialty

Table 3-4. Implementation Status of Electronic Tools

Table 3-5. Distribution of Medical Offices by Majority Ownership

Table 3-6. Distribution of Database Medical Offices and Respondents by Region

Table 3-7. Distribution of Medical Offices by Number of Locations

Table 4-1. Distribution of Respondents by Staff Position

Table 4-2. Distribution of Respondents by Tenure

Table 4-3. Distribution of Hours Worked per Week

Table 5-1. Correlation Results for Health IT Implementation and Patient Safety Measures

Table 6-1. Interpretation of Percentile Scores

Table 6-2. Sample Percentile Statistics

Table 6-3. Composite-Level Percentiles for the 2012 Database

Table 6-4. Item-Level Percentiles for the 2012 Database

Table 6-5. Item-Level Percentiles on Patient Safety and Quality for the 2012 Database

Table 6-6. Item-Level Percentiles on Information Exchange for the 2012 Database

Table 6-7. Percentiles on Average Overall Ratings on Quality for the 2012 Database

Table 6-8. Percentiles on Average Overall Rating on Patient Safety for the 2012 Database

Table 6-9. Percentiles on Average Overall Rating on Quality and Patient Safety for the 2012 Database

Charts

Chart 5-1. Composite-Level Average Percent Positive Response Across All 2012 Database Medical Offices

Chart 5-2. Item-Level Average Percent Positive Response Across All 2012 Database Medical Offices

Chart 5-3. Item-Level Average Ratings on List of Patient Safety and Quality Issues Across All 2012 Database Medical Offices

Chart 5-4. Item-Level Average Ratings on Information Exchange With Other Settings Across All 2012 Database Medical Offices

Chart 5-5. Item-Level Average Overall Ratings on Quality Across All 2012 Database Medical Offices

Chart 5-6. Item-Level Average Overall Rating on Patient Safety Across All 2012 Database Medical Offices

Chart 5-7. Average Overall Rating on Quality and Patient Safety Across All 2012 Database Medical Offices

This document is in the public domain and may be used and reprinted without permission except those copyrighted materials noted for which further reproduction is prohibited without specific permission of copyright holders.

No investigators have any affiliations or financial involvement (e.g., employment, consultancies, honoraria, stock options, expert testimony, grants or patents received or pending, or royalties) that conflict with material presented in this report.

Page last reviewed January 2015
Internet Citation: Medical Office Survey on Patient Safety Culture. January 2015. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/index.html