Medical Office Survey on Patient Safety Culture

2012 User Comparative Database Report

Comparative results are provided for the items and patient safety culture dimensions on the AHRQ Medical Office Survey on Patient Safety Culture to allow medical offices to compare their survey results against the results from 934 medical offices and 23,679 staff respondents.

Prepared for:
U.S. Department of Health and Human Services
Agency for Healthcare Research and Quality
540 Gaither Road
Rockville, MD 20850
http://www.ahrq.gov

Managed and prepared by:
Westat, Rockville, MD
Contract No. HHSA 290200711037

Joann Sorra, PhD
Theresa Famolaro, MPS.
Naomi Dyer, PhD
Scott Smith, PhD
Helen Liu
Matt Ragan

Contents

Executive Summary
Purpose and Use of This Report
Chapter 1. Introduction
   Survey Development and Content
   2012 Comparative Database Report
   Data Limitations
Chapter 2. Survey Administration Statistics
Chapter 3. Characteristics of Participating Medical Offices
   Number of Providers
   Single vs. Multispecialty
   Specialty
   Implementation of Electronic Tools
   Ownership
   Region
   Number of Locations
Chapter 4. Characteristics of Respondents
   Staff Position
   Characteristics of Respondents
Chapter 5. Overall Results
   Composite and Item-Level Charts
   Overall Ratings
   Additional Correlational Analyses
Chapter 6. Comparing Your Results
   Description of Comparative Statistic
   Composite and Item-Level Comparative Tables
   Appendixes A and B: Overall Results by Medical Office and Respondent Characteristics
Chapter 7. What's Next? Action Planning for Improvement
References
Notes: Description of Data Cleaning and Calculations

Appendixes
Appendix A: Overall Results by Medical Office Characteristics
Appendix B: Overall Results by Respondent Characteristics
 

Tables
Table 1-1. Patient Safety Culture Composites and Definitions
Table 1-2. Distribution of AHRQ Database Medical Offices (2012) Compared With U.S. Economic Census (2007) and NAMCS (2005-2006) Data by Region
Table 2-1. Overall Statistics for 934 Participating Medical Offices
Table 2-2. Survey Administration Statistics by Survey Mode
Table 2-3. Average Medical Office Response Rate by Mode
Table 3-1. Distribution of Medical Offices by Number of Providers
Table 3-2. Distribution of Medical Offices by Single vs. Multispecialty
Table 3-3. Number of Medical Offices by Specialty
Table 3-4. Implementation Status of Electronic Tools
Table 3-5. Distribution of Medical Offices by Majority Ownership
Table 3-6. Distribution of Database Medical Offices and Respondents by Region
Table 3-7. Distribution of Medical Offices by Number of Locations
Table 4-1. Distribution of Respondents by Staff Position
Table 4-2. Distribution of Respondents by Tenure
Table 4-3. Distribution of Hours Worked per Week
Table 5-1. Correlation Results for Health IT Implementation and Patient Safety Measures
Table 6-1. Interpretation of Percentile Scores
Table 6-2. Sample Percentile Statistics
Table 6-3. Composite-Level Percentiles for the 2012 Database
Table 6-4. Item-Level Percentiles for the 2012 Database
Table 6-5. Item-Level Percentiles on Patient Safety and Quality for the 2012 Database
Table 6-6. Item-Level Percentiles on Information Exchange for the 2012 Database
Table 6-7. Percentiles on Average Overall Ratings on Quality for the 2012 Database
Table 6-8. Percentiles on Average Overall Rating on Patient Safety for the 2012 Database
Table 6-9. Percentiles on Average Overall Rating on Quality and Patient Safety for the 2012 Database

Charts
Chart 5-1. Composite-Level Average Percent Positive Response Across All 2012 Database Medical Offices
Chart 5-2. Item-Level Average Percent Positive Response Across All 2012 Database Medical Offices
Chart 5-3. Item-Level Average Ratings on List of Patient Safety and Quality Issues Across All 2012 Database Medical Offices
Chart 5-4. Item-Level Average Ratings on Information Exchange With Other Settings Across All 2012 Database Medical Offices
Chart 5-5. Item-Level Average Overall Ratings on Quality Across All 2012 Database Medical Offices
Chart 5-6. Item-Level Average Overall Rating on Patient Safety Across All 2012 Database Medical Offices
Chart 5-7. Average Overall Rating on Quality and Patient Safety Across All 2012 Database Medical Offices

This document is in the public domain and may be used and reprinted without permission except those copyrighted materials noted for which further reproduction is prohibited without specific permission of copyright holders.

No investigators have any affiliations or financial involvement (e.g., employment, consultancies, honoraria, stock options, expert testimony, grants or patents received or pending, or royalties) that conflict with material presented in this report.

Current as of May 2012
Internet Citation: Medical Office Survey on Patient Safety Culture: 2012 User Comparative Database Report. May 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/index.html