Executive Summary

Table A-1: Composite-Level Average Percent Positive Response by Number of Providers

Patient Safety Culture Composites Number of Providers
1 2 3 4 to 9 10 to 13 14 to 19 20 or more
# Medical Offices 34 111 110 382 87 63 139
# Respondents 435 970 1,337 7,006 2,394 1,899 9,506
1.   Teamwork 86% 87% 85% 85% 84% 82% 82%
2.   Patient Care Tracking/Follow-up 85% 84% 84% 83% 81% 79% 80%
3.   Organizational Learning 82% 82% 75% 77% 74% 76% 76%
4.   Overall Perceptions of Patient Safety and Quality 82% 82% 77% 76% 73% 73% 73%
5.   Staff Training 76% 77% 74% 72% 70% 70% 71%
6.   Owner/Managing Partner/Leadership Support for Patient Safety 68% 69% 67% 68% 65% 63% 65%
7.   Communication About Error 71% 73% 68% 66% 63% 62% 63%
8.   Communication Openness 67% 72% 67% 64% 60% 60% 61%
9.   Office Processes and Standardization 73% 69% 63% 63% 62% 60% 62%
10.   Work Pressure and Pace 54% 55% 50% 44% 45% 38% 44%
Average Across Composites 74% 75% 71% 70% 68% 66% 68%

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Page last reviewed October 2014
Internet Citation: Table A-1: Composite-Level Average Percent Positive Response by Number of Providers. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/mosv12tabapa1.html