Executive Summary

Table A-16: Composite-Level Average Percent Positive Response by Ownership

Patient Safety Culture Composites Ownership
Provider(s) and/or Physician(s) University/
Medical school/
Academic medical institution
Hospital or Health system Community health center Federal, State, or local govt.
# Medical Offices 92 53 678 58 34
# Respondents 1,643 1,446 16,500 1,342 2,378
1. Teamwork 83% 82% 85% 88% 76%
2. Patient Care Tracking/Follow-up 81% 67% 84% 84% 74%
3. Organizational Learning 77% 73% 77% 80% 68%
4. Overall Perceptions of Patient Safety and Quality 79% 70% 77% 79% 65%
5. Staff Training 74% 69% 73% 76% 63%
6. Owner/Managing Partner/Leadership Support for Patient Safety 72% 65% 66% 68% 57%
7. Communication About Error 69% 64% 66% 70% 59%
8. Communication Openness 67% 63% 65% 63% 56%
9. Office Processes and Standardization 63% 56% 64% 69% 53%
10. Work Pressure and Pace 52% 40% 47% 46% 35%
Average Across Composites 72% 65% 70% 72% 61%

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Page last reviewed October 2014
Internet Citation: Table A-16: Composite-Level Average Percent Positive Response by Ownership. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/mosv12tabapa16.html