Executive Summary

Table A-21. Composite-Level Average Percent Positive Response by Region

Patient Safety Culture Composites Region
New England/ Mid-Atlantic South Atlantic East Central West North Central West South Central Mountain/ Pacific
# Medical Offices 128 257 325 113 59 50
# Respondents 3,524 4,721 10,568 1,957 1,646 1,166
1. Teamwork 81% 87% 84% 84% 81% 80%
2. Patient Care Tracking/Follow-up 78% 88% 82% 83% 79% 75%
3. Organizational Learning 75% 81% 76% 75% 77% 69%
4. Overall Perceptions of Patient Safety and Quality 72% 81% 76% 74% 74% 72%
5. Staff Training 74% 78% 71% 69% 72% 66%
6. Owner/Managing Partner/Leadership Support for Patient Safety 64% 71% 64% 65% 68% 66%
7. Communication About Error 66% 68% 66% 66% 66% 66%
8. Communication Openness 63% 67% 63% 65% 64% 65%
9. Office Processes and Standardization 59% 69% 63% 62% 61% 56%
10. Work Pressure and Pace 36% 52% 45% 48% 48% 46%
Average Across Composites 67% 74% 69% 69% 69% 66%

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Page last reviewed October 2014
Internet Citation: Table A-21. Composite-Level Average Percent Positive Response by Region. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/mosv12tabapa21.html