Executive Summary

Table B-1: Composite-Level Average Percent Positive Response by Staff Position

Patient Safety Culture Composites Staff Position
Physician
(MD/DO)
PA/NP/
midwife/
etc.
Mgmt Admin/
Clerical
Staff
Nurse
(RN/LVN/
LPN)
Other
clinical staff
or clinical
support staff
# Medical Offices 717 494 703 869 738 853
# Respondents 2,943 1,061 1,621 6,378 4,203 5,557
1. Teamwork 90% 85% 92% 82% 84% 82%
2. Patient Care Tracking/Follow-up 71% 76% 83% 86% 83% 86%
3. Organizational Learning 78% 73% 90% 76% 76% 76%
4. Overall Perceptions of Patient Safety and Quality 78% 75% 85% 75% 75% 76%
5. Staff Training 80% 74% 89% 68% 72% 70%
6. Owner/Managing Partner/Leadership Support for Patient Safety 65% 68% 73% 68% 65% 66%
7. Communication About Error 74% 68% 80% 62% 67% 64%
8. Communication Openness 80% 69% 79% 58% 62% 60%
9. Office Processes and Standardization 61% 59% 73% 64% 62% 64%
10. Work Pressure and Pace 49% 46% 53% 45% 42% 46%
Average Across Composites 73% 69% 80% 68% 69% 69%

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Page last reviewed October 2014
Internet Citation: Table B-1: Composite-Level Average Percent Positive Response by Staff Position. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/mosv12tabapb1.html