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Table B-5: Average Overall Rating on Quality and Patient Safety by Staff Position

2012 User Comparative Database Report

Average Overall Rating on Quality and Patient SafetyStaff Position
Physician
(MD/DO)
PA/NP/
midwife/
etc.
MgmtAdmin/
Clerical
Staff
Nurse
(RN/LVN/
LPN)
Other
clinical staff
or clinical
support staff
# Medical Offices717494703869738853
# Respondents2,9431,0611,6216,3784,2035,557
Excellent32%28%31%25%26%27%
Very good40%39%42%35%38%36%
Good20%25%21%30%27%28%
Fair6%7%4%8%8%8%
Poor1%1%1%2%1%2%

Note: Respondents who selected "Other" staff position and missing are not shown. Average Overall Rating on Quality and Patient Safety is the average percentage of respondents that rated their medical office as "Excellent" or "Very good" across the five Ratings on Quality (patient centered, effective, timely, efficient, equitable) and the Overall Rating on Patient Safety (G2). Percentages may not add to exactly 100 percent due to rounding.

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Current as of May 2012
Internet Citation: Table B-5: Average Overall Rating on Quality and Patient Safety by Staff Position: 2012 User Comparative Database Report. May 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/mosv12tabapb5.html