Executive Summary

Table B-5: Average Overall Rating on Quality and Patient Safety by Staff Position

Average Overall Rating on Quality and Patient Safety Staff Position
Physician
(MD/DO)
PA/NP/
midwife/
etc.
Mgmt Admin/
Clerical
Staff
Nurse
(RN/LVN/
LPN)
Other
clinical staff
or clinical
support staff
# Medical Offices 717 494 703 869 738 853
# Respondents 2,943 1,061 1,621 6,378 4,203 5,557
Excellent 32% 28% 31% 25% 26% 27%
Very good 40% 39% 42% 35% 38% 36%
Good 20% 25% 21% 30% 27% 28%
Fair 6% 7% 4% 8% 8% 8%
Poor 1% 1% 1% 2% 1% 2%

Note: Respondents who selected "Other" staff position and missing are not shown. Average Overall Rating on Quality and Patient Safety is the average percentage of respondents that rated their medical office as "Excellent" or "Very good" across the five Ratings on Quality (patient centered, effective, timely, efficient, equitable) and the Overall Rating on Patient Safety (G2). Percentages may not add to exactly 100 percent due to rounding.

Return to Document

Page last reviewed October 2014
Internet Citation: Table B-5: Average Overall Rating on Quality and Patient Safety by Staff Position. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2012/mosv12tabapb5.html