Table 1. Example of Computing Item and Composite Percent Positive Scores
|Four items measuring "Nonpunitive Response to Mistakes"||For positively worded items, count the # of "Strongly agree" or "Agree" responses||For negatively worded items, count the # of "Strongly disagree" or "Disagree" responses||Total # of responses to the item||Percent positive response on item|
Item C4—positively worded
"This office trains staff when new processes are put into place"
Item C7—positively worded
"This office makes sure staff get the on-the-job training they need"
Item C10R—negatively worded
"Staff in this office are asked to do tasks they haven't been trained to do"
*NA = Not applicable.
Composite Score % Positive = (46% + 56% + 48%) / 3 = 50%.