Survey User's Guide

Medical Office Survey on Patient Safety Culture

The Agency for Healthcare Research and Quality (AHRQ) has sponsored the development of this survey on patient safety culture, as part of its goal is to support a culture of safety and quality improvement in the Nation's health care system. This survey tool can be used to assess the safety culture of a medical office as a whole, or for specific units within medical offices, as well as to track changes in patient safety over time and evaluate the impact of patient safety interventions.

This guide was prepared by Westat, Rockville, MD, under Contract No. 233-02-0087 (Task Order No. HHSP233000018T).

By Joann Sorra, Ph.D., Martha Franklin, M.A., Suzanne Streagle, M.A., Principal Investigators

Contents

Part One: Survey User's Guide

Chapter 1. Introduction

Chapter 2. Getting Started

Chapter 3. Determining Your Data Collection Methods

Chapter 4. Establishing Data Collection Procedures

Chapter 5. Conducting a Web-Based Survey

Chapter 6. Preparing and Analyzing Data and Producing Reports

References

Part Two: Survey Materials

Appendixes

Page last reviewed December 2008
Internet Citation: Survey User's Guide: Medical Office Survey on Patient Safety Culture. December 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/userguide/index.html