Nursing Home Survey on Patient Safety Culture

Notes Table 1. Example of Computing Item and Composite Percent Positive Scores

Four Items Measuring "Nonpunitive Response to Mistakes" For Positively Worded Items, Number of "Strongly Agree" or "Agree" Responses For Negatively Worded Items, Number of "Strongly Disagree" or "Disagree" Responses Total Number of Responses to Item Percent Positive Response on Item
Item A10: negatively worded
"Staff are blamed when a resident is harmed" NA* 120 260 120/260=46%
Item A12: negatively worded
"Staff are afraid to report their mistakes" NA* 130 250 130/250=52%
Item A15: positively worded
"Staff are treated fairly when they make mistakes" 110 NA* 240 110/240=46%
Item A18: positively worded
"Staff feel safe reporting their mistakes" 140 NA* 250 140/250=56%
Composite Score % Positive = (46% + 52% + 46% + 56%) / 4 = 50%

* NA = Not applicable

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Page last reviewed October 2014
Internet Citation: Notes Table 1. Example of Computing Item and Composite Percent Positive Scores. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2011/nhsurv11notestab1.html