Table 6-4. Item-Level Comparative Results for the 2011 Database

2011 User Comparative Database Report

ItemSurvey Items by CompositeAverage % Positives.d.Survey Item % Positive Response
Min10th %ile25th %ileMedian/ 50th %ile75th %ile90th %ileMax
1.Overall Perceptions of Resident Safety
D11. Residents are well cared for in this nursing home.86%11.22%39%71%80%88%94%98%100%
D62. This nursing home does a good job keeping residents safe.84%11.46%39%68%79%87%93%96%100%
D83. This nursing home is a safe place for residents.86%10.62%40%73%80%89%95%97%100%
2.Feedback and Communication About Incidents
B41. When staff report something that could harm a resident, someone takes care of it.80%11.97%41%61%73%81%89%93%100%
B52. In this nursing home, we talk about ways to keep incidents from happening again.83%11.14%36%68%77%85%91%95%100%
B63. Staff tell someone if they see something that might harm a resident.87%8.15%62%76%83%88%93%96%100%
B84. In this nursing home, we discuss ways to keep residents safe from harm.84%10.21%53%69%78%87%92%95%100%
3.Supervisor Expectations & Actions Promoting Resident Safety
C11. My supervisor listens to staff ideas and suggestions about resident safety.79%11.25%45%65%71%80%88%93%100%
C22. My supervisor says a good word to staff who follow the right procedures.73%12.52%36%55%65%73%81%90%100%
C33. My supervisor pays attention to safety problems in this nursing home.85%10.38%41%71%80%87%93%96%100%
4.Organizational Learning
D3R1. This nursing home lets the same mistakes happen again and again.67%16.68%23%43%57%69%79%88%100%
D42. It is easy to make changes to improve resident safety in this nursing home.66%13.22%29%47%58%68%75%82%96%
D53. This nursing home is always doing things to improve resident safety.78%13.69%33%56%71%80%88%93%100%
D104. When this nursing home makes changes to improve resident safety, it checks to see if the changes worked.75%14.08%31%55%65%77%86%91%100%
5.Training & Skills
A71. Staff get the training they need in this nursing home.75%13.90%34%58%68%77%86%92%100%
A112. Staff have enough training on how to handle difficult residents.59%15.10%15%39%49%59%70%78%96%
A133. Staff understand the training they get in this nursing home.78%12.10%36%60%70%80%86%93%100%
6.Management Support for Resident Safety
D21. Management asks staff how the nursing home can improve resident safety.68%14.12%22%48%59%70%78%86%96%
D72. Management listens to staff ideas and suggestions to improve resident safety.67%15.21%23%47%57%69%79%86%98%
D93. Management often walks around the nursing home to check on resident care.72%15.64%25%50%62%72%84%90%100%
A11. Staff in this nursing home treat each other with respect.65%16.57%21%43%55%66%78%85%98%
A22. Staff support one another in this nursing home.65%15.99%21%44%54%67%77%85%100%
A53. Staff feel like they are part of a team.62%16.39%19%39%51%63%74%83%96%
A94. When someone gets really busy in this nursing home, other staff help out.64%14.70%22%45%54%64%75%81%100%
8.Compliance With Procedures
A41. Staff follow standard procedures to care for residents.82%11.01%36%68%76%83%90%94%100%
A6R2. Staff use shortcuts to get their work done faster.44%14.87%11%26%34%43%54%64%82%
A14R3. To make work easier, staff often ignore procedures.65%14.55%27%45%55%65%75%83%100%
B11. Staff are told what they need to know before taking care of a resident for the first time.66%16.02%15%47%57%67%76%86%100%
B22. Staff are told right away when there is a change in a resident's care plan.55%16.69%9%34%43%56%66%76%91%
B33. We have all the information we need when residents are transferred from the hospital.54%15.56%9%33%44%55%64%71%100%
B104. Staff are given all the information they need to care for residents.71%14.01%15%55%63%72%81%88%100%
10.Communication Openness
B71. Staff ideas and suggestions are valued in this nursing home.59%15.40%19%38%48%60%70%78%94%
B9R2. Staff opinions are ignored in this nursing home.51%16.11%6%31%39%51%63%71%93%
B113. It is easy for staff to speak up about problems in this nursing home.57%15.51%19%36%46%58%68%77%100%
A31. We have enough staff to handle the workload.41%18.33%0%18%27%41%54%64%94%
A8R2. Staff have to hurry because they have too much work to do.35%15.63%6%15%24%33%43%57%86%
A163. Residents' needs are met during shift changes.64%15.09%25%41%55%66%74%84%100%
A174. It is hard to keep residents safe here because so many staff quit their jobs.67%16.35%21%44%55%68%79%86%100%
12.Nonpunitive Response to Mistakes
A10R1. Staff are blamed when a resident is harmed.42%13.78%6%25%32%41%50%59%81%
A12R2. Staff are afraid to report their mistakes.51%15.08%17%33%41%50%63%72%89%
A153. Staff are treated fairly when they make mistakes.56%9.16%18%35%46%56%66%75%100%
A184. Staff feel safe reporting their mistakes.55%14.82%20%35%43%57%66%73%90%

Note: The item's survey location is shown to the left. An "R" indicates a negatively worded item,where the percent positive response is based on those who responded "Strongly disagree" or "Disagree," or "Never" or "Rarely" (depending on the response category used for the item).

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Page last reviewed October 2014
Internet Citation: Table 6-4. Item-Level Comparative Results for the 2011 Database: 2011 User Comparative Database Report. October 2014. Agency for Healthcare Research and Quality, Rockville, MD.