Table B-9. Composite-Level Average Percent Positive Response by Work Area

2011 User Comparative Database Report

Patient Safety Culture CompositesInteraction With Residents
WITH
Direct Interaction
WITHOUT
Direct Interaction
# Nursing Homes226223
# Respondents10,8824,349
1. Overall Perceptions of Resident Safety85%89%
2. Feedback & Communication About Incidents82%89%
3. Supervisor Expectations & Actions Promoting Resident Safety77%86%
4. Organizational Learning70%77%
5. Management Support for Resident Safety66%78%
6. Training & Skills70%74%
7. Compliance With Procedures64%62%
8. Teamwork62%71%
9. Handoffs58%73%
10. Communication Openness52%67%
11. Nonpunitive Response to Error50%55%
12. Staffing50%58%
Average Across Composites66%73%

Return to Appendix B 

Page last reviewed August 2011
Internet Citation: Table B-9. Composite-Level Average Percent Positive Response by Work Area: 2011 User Comparative Database Report. August 2011. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2011/nhsurv11tabb9.html