Nursing Home Survey on Patient Safety Culture

Table B-9. Composite-Level Average Percent Positive Response by Work Area

Patient Safety Culture Composites Interaction With Residents
WITH
Direct Interaction
WITHOUT
Direct Interaction
# Nursing Homes 226 223
# Respondents 10,882 4,349
1. Overall Perceptions of Resident Safety 85% 89%
2. Feedback & Communication About Incidents 82% 89%
3. Supervisor Expectations & Actions Promoting Resident Safety 77% 86%
4. Organizational Learning 70% 77%
5. Management Support for Resident Safety 66% 78%
6. Training & Skills 70% 74%
7. Compliance With Procedures 64% 62%
8. Teamwork 62% 71%
9. Handoffs 58% 73%
10. Communication Openness 52% 67%
11. Nonpunitive Response to Error 50% 55%
12. Staffing 50% 58%
Average Across Composites 66% 73%

Return to Appendix B 

Page last reviewed October 2014
Internet Citation: Table B-9. Composite-Level Average Percent Positive Response by Work Area. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2011/nhsurv11tabb9.html