Table 2. Example of How To Calculate Item and Composite Percent Positive Scores

Survey User's Guide: Nursing Home Survey on Patient Safety Culture

Four Items Measuring "Staffing"For Positively Worded Items, # of "Strongly Agree" or "Agree" ResponsesFor Negatively Worded Items, # of "Strongly Disagree" or "Disagree" ResponsesTotal # of Responses to Item (Excluding NA/DK & Missing Responses)Percent Positive Response on Item
Item A3-positively worded:
"We have enough staff to handle the workload"
120NA*260120/260=46%
Item A16-positively worded:
"Residents' needs are met during shift changes"
130NA*250130/250=52%
Item A8-negatively worded:
"Staff have to hurry because they have too much work to do"
NA*110240110/240=46%
Item A17-negatively worded:
"It is hard to keep residents safe here because so many staff quit their jobs"
NA*140250140/250= 56%

*NA = Not applicable
Average percent positive response across the 4 items = 50%

Return to Document

Page last reviewed September 2008
Internet Citation: Table 2. Example of How To Calculate Item and Composite Percent Positive Scores: Survey User's Guide: Nursing Home Survey on Patient Safety Culture. September 2008. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/nhguide/nhguidetab2.html