Survey User's Guide

Table 2. Example of How To Calculate Item and Composite Percent Positive Scores

Four Items Measuring "Staffing" For Positively Worded Items, # of "Strongly Agree" or "Agree" Responses For Negatively Worded Items, # of "Strongly Disagree" or "Disagree" Responses Total # of Responses to Item (Excluding NA/DK & Missing Responses) Percent Positive Response on Item
Item A3-positively worded:
"We have enough staff to handle the workload"
120 NA* 260 120/260=46%
Item A16-positively worded:
"Residents' needs are met during shift changes"
130 NA* 250 130/250=52%
Item A8-negatively worded:
"Staff have to hurry because they have too much work to do"
NA* 110 240 110/240=46%
Item A17-negatively worded:
"It is hard to keep residents safe here because so many staff quit their jobs"
NA* 140 250 140/250= 56%


*NA = Not applicable
Average percent positive response across the 4 items = 50%

Return to Document

Page last reviewed October 2014
Internet Citation: Table 2. Example of How To Calculate Item and Composite Percent Positive Scores. October 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/nhguide/nhguidetab2.html