Administering and Using Results From Nursing Home SOPS: Experiences of a Florida Nursing Home

Slide Presentation

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.

Slides

  1. Administering and Using Results From Nursing Home SOPS: Experiences of a Florida Nursing Home
  2. Objectives
  3. Facility Demographics
  4. Project Involvement
  5. Data Collection
  6. Survey Distribution
  7. Report Results
  8. Demographic Data Analysis
  9. Facility Strengths
  10. Improvement Process
  11. Improvement Opportunities
  12. Action Plan—Staffing
  13. Quality of Life CNAs
  14. Action Plan-Compliance with Procedures
  15. Procedure Compliance
  16. Action Plan-Nonpunitive Response to Mistakes
  17. Response to Mistakes
  18. Action Plan-Nonpunitive Response to Mistakes
  19. Staff Afraid to Report
  20. Action Plan-Handoffs
  21. Report on New Patients
  22. Survey Successes
  23. Survey Challenges
  24. Conclusion
  25. It is our Duty to our Employees, and Most Importantly, our Residents to Explore Every Possibility to Enhance Patient Care to the Best of our Ability
  26. Questions?
Current as of October 2010
Internet Citation: Administering and Using Results From Nursing Home SOPS: Experiences of a Florida Nursing Home: Slide Presentation. October 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/resources/barrontacall/barrontacall.html