Slide 15. NH Report

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.
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Table 1

Nursing Home Patient Safety Culture CompositesHome Score: Average % of positive responses
Overall Perceptions of Resident Safety
(3 items—% Agree/Strongly Agree)
72%
Feedback & Communication About Incidents
(4 items—% Most of the time/Always)
78%
Supervisor Expectations & Actions Promoting Resident Safety
(3 survey items—% Agree/Strongly Agree)
71%
Organizational Learning
(4 survey items—% Agree/Strongly Agree)
63%
Management Support for Resident Safety
(3 survey items—% Agree/Strongly Agree)
59%
Training & Skills
(3 items—% Agree/Strongly Agree)
70%
Compliance with Procedures
(3 items—% Agree/Strongly Agree)
63%
Teamwork
(4 items—% Agree/Strongly Agree)
44%
Handoffs
(4 items—% Most of the time/Always)
45%
Communication Openness
(3 items—% Most of the time/Always)
40%
Nonpunitive Response to Mistakes
(4 items—% Agree/Strongly Agree)
53%
Staffing
(4 items—% Agree/Strongly Agree)
35%

* Composite scores are not calculated when any item in the composite has fewer than three respondents.

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Current as of October 2010
Internet Citation: Slide 15. NH Report. October 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/resources/browntacall/browntacallsl15.html