Slide 20. Lessons Learned: AHRQ Survey

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.
Text Description is below the image.
  • Paper surveys are labor intensive.
  • Buy-in from management is a must.
  • Partnerships with local Health Care Association and corporations essential.
  • Offer prizes/giveaways.
  • Low literacy/reading levels challenge completion by some staff:
    • Group/oral reading.

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Current as of October 2010
Internet Citation: Slide 20. Lessons Learned: AHRQ Survey. October 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/resources/browntacall/browntacallsl20.html