Slide 24. TeamSTEPPS in Georgia Nursing Homes

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.
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  • Introduced at kickoff meetings in Fall 2008 with 3-hour training session.
  • Provided copies of "Our Iceberg is Melting," by John Kotter.
  • Group training sessions in 2009 (eight sessions twice yearly) using TeamSTEPPS.
  • Quarterly Cross-Setting Meetings.
  • Individual NH support.

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Current as of October 2010
Internet Citation: Slide 24. TeamSTEPPS in Georgia Nursing Homes. October 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/resources/browntacall/browntacallsl24.html