Slide 27. Lessons Learned: TeamSTEPPS Training

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.
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  • Interactive sessions work best.
  • Presenters modeling the "team" concept is powerful.
  • Scenarios customized to the participant's job experience work wonders.
  • Evaluating responses and debriefing your meetings are essential.
  • Nursing Homes are applying these principles and tools—one Quality Advisor states "we see it every time we visit a facility that has been a part of the training".

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Current as of October 2010
Internet Citation: Slide 27. Lessons Learned: TeamSTEPPS Training. October 2010. Agency for Healthcare Research and Quality, Rockville, MD.