Slide 5. Hospital SOPS Dimensions

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.

Text Description is below the image.

  • 42 items assess 12 dimensions of patient safety culture:
    1. Communication openness.
    2. Feedback & communication about error.
    3. Frequency of event reporting.
    4. Handoffs & transitions.
    5. Management support for patient safety.
    6. Nonpunitive response to error.
    7. Organizational learning—continuous improvement.
    8. Overall perceptions of patient safety.
    9. Staffing.
    10. Supervisor/manager expectations & actions promoting patient safety.
    11. Teamwork across units.
    12. Teamwork within units.
  • Patient safety "grade" (Excellent to Poor).
  • Number of events reported in past 12 months.

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Current as of October 2010
Internet Citation: Slide 5. Hospital SOPS Dimensions. October 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/resources/carpentertacall/carpentacallsl5.html