Slide 7. NH SOPS Patient Safety Culture Dimensions

A national technical assistance conference call conducted on March 31, 2010, provides users with an overview of the development of the survey. In addition, two professionals share their success and challenges in survey administration from both a regional perspective and an individual nursing home, and discuss how to maximize survey response and use survey results to develop action plans to target safety culture improvement initiatives. This is one of the sets of speaker slides from the call.

Text Description is below the image.

  • 42 items assess 12 dimensions of patient safety culture:
    1. Communication openness.
    2. Compliance with procedures.
    3. Feedback & communication about incidents.
    4. Handoffs.
    5. Management support for resident safety.
    6. Nonpunitive response to mistakes.
    7. Organizational learning.
    8. Overall perceptions of resident safety.
    9. Staffing.
    10. Supervisor/manager expectations & actions promoting resident safety.
    11. Teamwork.
    12. Training and skills.
  • Resident safety "grade" (Excellent to Poor).
  • Overall recommendation of nursing home to friends.

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Current as of October 2010
Internet Citation: Slide 7. NH SOPS Patient Safety Culture Dimensions. October 2010. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/nursing-home/resources/carpentertacall/carpentacallsl7.html