Community Pharmacy Survey on Patient Safety Culture

In response to community pharmacies interested in a survey that focuses on patient safety culture in their facilities, AHRQ sponsored the development of the Community Pharmacy Survey on Patient Safety Culture. This new survey is designed specifically for community pharmacy staff and asks for their opinions about the culture of patient safety in their pharmacy.

Community Pharmacy Survey Toolkit

Frequently Asked Questions

Survey Form

Survey Composites and Items

Survey User's Guide

The User's Guide provides a general overview of the issues and major decisions involved in conducting a survey and reporting the results. The User's Guide includes information on getting started, determining data collection methods, establishing data collection procedures, conducting the survey, and preparing and analyzing data, and producing reports.

Comparative Database

AHRQ has established the Community Pharmacy Survey on Patient Safety Culture Comparative Database as a central repository for survey data from community pharmacies that have administered the AHRQ patient safety culture survey instrument. The database serves as an important resource for community pharmacies wishing to compare their patient safety culture survey results to those of other community pharmacies in support of patient safety culture improvement.

The table below indicates the planned data submission time periods for the Community Pharmacy Survey on Patient Safety Culture (September 2014 and October 2016).

Planned Community Pharmacy Survey on Patient Safety Culture Data Submission Periods

  2013 2014 2015 2016 2017
Community Pharmacy Survey on Patient Safety Culture Sept. 2014 Oct. 2016


Note: "—" indicates that there is no data submission for that year.

Submission Information—For community pharmacies interested in submitting their community pharmacy patient safety culture survey data.

Data Use Agreement ( PDF file PDF Version - 61 KB)—States how data submitted by community pharmacies will be used and provides confidentiality assurances.

Community Pharmacy Survey on Patient Safety Culture: 2015 User Comparative Database Report (Part 1 [ PDF file  - 2.569 MB ]; Part 2 [ PDF file  - 649 KB ])—Based on data from 255 community pharmacies, the 2015 user comparative database report provides initial results that community pharmacies can use to compare their patient safety culture to other U.S. community pharmacies. The report consists of a narrative description of the findings and two appendixes, presenting data by community pharmacy characteristics (average number of prescriptions filled per week and geographic region) and by respondent characteristics (staff position). 

Previous Database Reports

Results are provided for the items and safety culture composites on the AHRQ Community Pharmacy Survey on Patient Safety Culture from 55 community pharmacies that participated in a pilot test of the survey in the United States in early 2012.

Note: Since the Pilot Study was conducted, the survey name changed to the Community Pharmacy Survey on Patient Safety Culture. 

Additional Resources 

Using the Community Pharmacy Survey on Patient Safety Culture (Webinar)

A conference call conducted on October 29, 2013, provides users with an overview of the development and use of the survey. Results from the 55 community pharmacies that participated in a pilot test of the survey in early 2012 are discussed. In addition, two organizations share how they are using their survey results to implement patient safety and quality improvement initiatives in their community pharmacies.

Page last reviewed June 2015
Internet Citation: Community Pharmacy Survey on Patient Safety Culture. June 2015. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/pharmacy/index.html