Chart 1. Composite-Level Results From 55 Pilot Study Pharmacies

2012 Preliminary Comparative Results

Chart 1. Composite-Level Results From 55 Pilot Study Pharmacies. Text Description is shown below.

Text Description

Patient Safety Culture Composites% Positive Response
1. Patient Counseling90%
2. Communication Openness87%
3. Overall Perceptions of Patient Safety84%
4. Organizational Learning—Continuous Improvement83%
5. Teamwork81%
6. Communication About Prescriptions Across Shifts81%
7. Communication About Mistakes79%
8. Response to Mistakes79%
9. Staff Training and Skills79%
10. Physical Space and Environment72%
11. Staffing, Work Pressure, and Pace41%
Current as of September 2012
Internet Citation: Chart 1. Composite-Level Results From 55 Pilot Study Pharmacies: 2012 Preliminary Comparative Results. September 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pilot/chart1.html