Improving Patient Safety in Community Pharmacies: A Resource List

Alphabetical Index of Resources

This document contains references to Web sites that provide practical resources community pharmacies can use to implement changes to improve patient safety culture and patient safety.

30 Safe Practices for Better Health Care Fact Sheet
A Toolset for E-Prescribing Implementation in Independent Pharmacies
AHRQ Health Care Innovations Exchange
AHRQ Health Care Innovations Exchange Learn & Network
AHRQ Medical Errors and Patient Safety
AHRQ Patient Safety Education and Training Catalog
AHRQ Patient Safety Network
AHRQ Patient Safety Organization
AHRQ Pharmacy Health Literacy Center
American Pharmacists Association (APhA) Patient Outreach Tools
Automated Telephone Reminders: A Tool to Help Refill Medicines on Time
Basic Patient Safety Program Resource Guide for "Getting Started"
CAHPS® Improvement Guide
Call to Action: Safeguarding the Integrity of Healthcare Quality and Safety Systems
Chasing Zero: Winning the War on Health Care Harm
ConsumerMedSafety.org
Consumers Advancing Patient Safety
Decision Tree for Unsafe Acts Culpability
Deflect Distractions and Intercept Interruptions
Department of Defense Patient Safety Program
High-Alert Medication Modeling and Error-Reduction Scorecards (HAMMERS) for Community Pharmacies
Improvement Report: Lean Thinking Applied to Pharmacy Processes
Improving Medication Safety in Community Pharmacy: Assessing Risk and Opportunities for Change
Institute for Healthcare Improvement
Institute for Healthcare Improvement: Plan-Do-Study-Act (PDSA) Worksheet
Institute for Healthcare Improvement: Tools
Institute for Safe Medication Practices
Institute for Safe Medication Practices (ISMP) Medication Safety Self Assessment® for Community/Ambulatory Pharmacy
Making Health Care Safer II: An Updated Critical Analysis of the Evidence for Patient Safety Practices
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Mistake Proofing the Design of Health Care Processes
National Association of Boards of Pharmacy (NABP) PMP InterConnect®
National Center for Patient Safety
National Council on Patient Information and Education (NCPIE)
National Patient Safety Foundation
National Quality Forum
Patient Safety and the "Just Culture"
Patient Safety and the "Just Culture": A Primer for Health Care Executives
Patient Safety Primer: Medication Errors
Patient Safety Primer: Root Cause Analysis
Patient Safety Primer: Safety Culture
Patient Safety Primer: Teamwork Training
Patient Safety Through Teamwork and Communication Toolkit
Pennsylvania Patient Safety Authority
Pharmacists Support Employees and Physicians in Managing Chronic Conditions, Leading to Better Care and Disease Control, Lower Costs, and Higher Productivity
Provide Feedback to Frontline Staff
SBAR Technique for Communication: A Situational Briefing Model
Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff
Studer Group Toolkit: Patient Safety
Team Up. Pressure Down
TeamSTEPPS®—Team Strategies and Tools to Enhance Performance and Patient Safety
TeamSTEPPS® Readiness Assessment Tool
The Commonwealth Fund
The Joint Commission: Patient Safety
The PROTECT Initiative: Advancing Children's Medication Safety
Tobacco Cessation Counseling: A Protocol for Practicing Pharmacists
Why Not the Best?
Will It Work Here?: A Decisionmaker's Guide to Adopting Innovations
With Support From Web-Based Tools, Pharmacists Help Individuals Adopt Healthier Behaviors, Reduce Cardiovascular Risk
Working Together to Manage Diabetes: A Guide for Pharmacy, Podiatry, Optometry, and Dental Professionals
World Health Organization Department of Essential Medicines and Health Products

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Page last reviewed April 2014
Internet Citation: Improving Patient Safety in Community Pharmacies: A Resource List : Alphabetical Index of Resources. April 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/pharmacy/resource_list/alpha_list.html