Improving Patient Safety in Community Pharmacies: A Resource List

Alphabetical Index of Resources
This document contains references to Web sites that provide practical resources community pharmacies can use to implement changes to improve patient safety culture and patient safety.

30 Safe Practices for Better Health Care Fact Sheet

A Toolset for E-Prescribing Implementation in Independent Pharmacies

AHRQ Health Care Innovations Exchange

AHRQ Health Care Innovations Exchange Learn & Network

AHRQ Medical Errors and Patient Safety

AHRQ Patient Safety Education and Training Catalog

AHRQ Patient Safety Network

AHRQ Patient Safety Organization

AHRQ Pharmacy Health Literacy Center

American Pharmacists Association (APhA) Patient Outreach Tools

Automated Telephone Reminders: A Tool to Help Refill Medicines on Time

Basic Patient Safety Program Resource Guide for "Getting Started"

CAHPS® Improvement Guide

Call to Action: Safeguarding the Integrity of Healthcare Quality and Safety Systems

Chasing Zero: Winning the War on Health Care Harm

Consumers Advancing Patient Safety

Decision Tree for Unsafe Acts Culpability

Deflect Distractions and Intercept Interruptions

Department of Defense Patient Safety Program

High-Alert Medication Modeling and Error-Reduction Scorecards (HAMMERS) for Community Pharmacies

Improvement Report: Lean Thinking Applied to Pharmacy Processes

Improving Medication Safety in Community Pharmacy: Assessing Risk and Opportunities for Change

Institute for Healthcare Improvement

Institute for Healthcare Improvement: Plan-Do-Study-Act (PDSA) Worksheet

Institute for Healthcare Improvement: Tools

Institute for Safe Medication Practices

Institute for Safe Medication Practices (ISMP) Medication Safety Self Assessment® for Community/Ambulatory Pharmacy

Making Health Care Safer II: An Updated Critical Analysis of the Evidence for Patient Safety Practices

Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation

Mistake Proofing the Design of Health Care Processes

National Association of Boards of Pharmacy (NABP) PMP InterConnect®

National Center for Patient Safety

National Council on Patient Information and Education (NCPIE)

National Patient Safety Foundation

National Quality Forum

Patient Safety and the "Just Culture"

Patient Safety and the "Just Culture": A Primer for Health Care Executives

Patient Safety Primer: Medication Errors

Patient Safety Primer: Root Cause Analysis

Patient Safety Primer: Safety Culture

Patient Safety Primer: Teamwork Training

Patient Safety Through Teamwork and Communication Toolkit

Pennsylvania Patient Safety Authority

Pharmacists Support Employees and Physicians in Managing Chronic Conditions, Leading to Better Care and Disease Control, Lower Costs, and Higher Productivity

Provide Feedback to Frontline Staff

SBAR Technique for Communication: A Situational Briefing Model

Strategies To Improve Communication Between Pharmacy Staff and Patients: Training Program for Pharmacy Staff

Studer Group Toolkit: Patient Safety

Team Up. Pressure Down

TeamSTEPPS®—Team Strategies and Tools to Enhance Performance and Patient Safety

TeamSTEPPS® Readiness Assessment Tool

The Commonwealth Fund

The Joint Commission: Patient Safety

The PROTECT Initiative: Advancing Children's Medication Safety

Tobacco Cessation Counseling: A Protocol for Practicing Pharmacists

Why Not the Best?

Will It Work Here?: A Decisionmaker's Guide to Adopting Innovations

With Support From Web-Based Tools, Pharmacists Help Individuals Adopt Healthier Behaviors, Reduce Cardiovascular Risk

Working Together to Manage Diabetes: A Guide for Pharmacy, Podiatry, Optometry, and Dental Professionals

World Health Organization Department of Essential Medicines and Health Products

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Page last reviewed April 2014
Internet Citation: Improving Patient Safety in Community Pharmacies: A Resource List. April 2014. Agency for Healthcare Research and Quality, Rockville, MD.