Community Pharmacy Survey on Patient Safety Culture

Survey User's Guide

Contract No. HHSA290200710024C. Prepared by Westat, Rockville, MD.

Prepared by: Martha Franklin, M.A., Joann Sorra, Ph.D., Principal Investigators

Select to download print version (PDF File, 507 KB).

Contents

Part One: Survey User's Guide

Chapter 1. Introduction

Chapter 2. Getting Started

Chapter 3. Using Paper Surveys

Chapter 4. Using Web-Only and Mixed-Mode Surveys

Chapter 5. Analyzing Data and Producing Reports

References

Part Two: Survey Materials

Community Pharmacy Survey on Patient Safety Culture

Survey Items Grouped by Dimensions

This report may be used, in whole or in part, as the basis for development of clinical practice guidelines and other quality enhancement tools, or as a basis for reimbursement and coverage policies. AHRQ or U.S. Department of Health and Human Services endorsement of such derivative products may not be stated or implied.

AHRQ is the lead Federal agency charged with supporting research designed to improve the quality of health care, reduce its cost, address patient safety and medical errors, and broaden access to essential services. AHRQ sponsors and conducts research that provides evidence-based information on health care outcomes; quality; and cost, use, and access. The information helps health care decisionmakers—patients and clinicians, health system leaders, and policymakers—make more informed decisions and improve the quality of health care services.

This document is in the public domain and may be used and reprinted without permission except those copyrighted materials noted for which further reproduction is prohibited without the specific permission of the copyright holders.

Current as of April 2014
Internet Citation: Community Pharmacy Survey on Patient Safety Culture: Survey User's Guide. April 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/pharmsopsuserguide.html