References

Community Pharmacy Survey User's Guide

Couper MP. Designing effective web surveys. New York: Cambridge University Press; 2008.

Dillman DA, Smyth JD, Christian LM. Internet, mail, and mixed-mode surveys: the tailored design method, 3rd ed. New York: Wiley; 2009.

Lozar Manfreda K, Bosnjak M, Berzelak J, et al. Web surveys versus other survey modes: a meta-analysis comparing response rates. Intl J Market Res 2008;50(1):79-104.

Shih T, Fan X. Comparing response rates from Web and mail surveys: a meta-analysis. Field Methods 2008;20(3):249-71. Available at: http://fmx.sagepub.com/cgi/content/abstract/20/3/249.

Sorra J, Famolaro T, Dyer N, et al. Hospital Survey on Patient Safety Culture 2012 user comparative database report (Prepared by Westat, Rockville, MD, under contract No. HHSA 290200710024C). Rockville, MD: Agency for Healthcare Research and Quality; February 2012a. AHRQ Publication No. 12-0017. Available at: www.ahrq.gov/qual/hospsurvey12/.

Sorra J, Famolaro T, Dyer N, et al. Medical Office Survey on Patient Safety Culture 2012 user comparative database report (Prepared by Westat, Rockville, MD, under contract No. HHSA 290200710024C). Rockville, MD: Agency for Healthcare Research and Quality; May 2012b. AHRQ Publication No. 12-0052. Available at: www.ahrq.gov/qual/mosurvey12/.

Sorra J, Franklin M, Gray L, et al. Development, pilot testing, and psychometric analysis of the Pharmacy Survey on Patient Safety Culture. (Prepared by Westat, Rockville, MD, under contract No. HHSA 290200710024C). Rockville, MD: Agency for Healthcare Research and Quality; June 2012.

Page last reviewed April 2014
Internet Citation: References: Community Pharmacy Survey User's Guide. April 2014. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/pharmacy/toolkit/pharmsopsuserguideref.html